Find the root cause. Build a clearer path forward.
A focused assessment of how your business operates. We examine the workflows, systems, and responsibilities behind your challenges, identify opportunities for improvement, and develop a practical roadmap for what comes next.
A written diagnostic of your top operational bottlenecks ranked by impact.
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A 90-day roadmap with sequenced fixes, owners, and KPIs.
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A clear go/no-go on whether you need a fractional COO, a pod, or just better tooling.
Who this is for
— Founders who suspect ops is the bottleneck but can't pinpoint it.
— Teams considering hiring a COO and want clarity before committing.
— Operators inheriting a messy stack and needing a stabilization plan.
What you get
·Discovery and tool/system walkthrough appropriate to the agreed scope.
·Review of agreed workflows, KPIs, finances, and team responsibilities where relevant.
·Written diagnostic with prioritized fixes (PDF + Notion).
·Roadmap discussion appropriate to the agreed scope.
Engagement tiers
Choose a focused assessment of one operational area or a broader review of interconnected operations. Deliverables are limited to the agreed scope; neither diagnostic includes implementation or ongoing support.
Strategic Operations Diagnostic
Starting at $3,500
Typical range $3,500–$6,500 · Estimated duration 2–4 weeks. A focused assessment of one agreed operational area, such as workflows, finance, or team responsibilities.
What's included
1 system reviewed within the agreed operational area
Written diagnostic
60-min roadmap call
Comprehensive Operations Diagnostic
Custom Quote
A broader assessment of interconnected business operations, including workflows, systems, team responsibilities, and financial processes where relevant. The scope is defined around your business's needs.
What's included
Review of agreed operational areas
Prioritized 90-day plan appropriate to the agreed scope
Live roadmap session appropriate to the agreed scope
Deliverables are confirmed within the agreed scope. Unlimited systems reviews and ongoing support are not included.
Diagnostic + Install
Custom
A diagnostic with separately agreed implementation. Requirements, deliverables, and timing are defined around the agreed scope.
What's included
Diagnostic within the agreed scope
Implementation only as separately agreed
Tool setup where agreed
Team handoff where agreed
How it works
Step 1
Intake
Discovery call, access provisioning, and async questionnaire for the agreed operational areas. We see the ground truth, not the pitch deck.
Step 2
Diagnose
We assess the agreed workflows, financial processes, communication, and tooling where relevant. Bottlenecks get ranked by impact and effort.
Step 3
Decide
Roadmap discussion. You leave with a prioritized plan appropriate to the agreed scope and an honest recommendation.
Frequently asked questions
What's actually delivered at the end of the diagnostic?+
A written diagnostic (PDF + Notion) ranking the operational bottlenecks within the agreed scope, plus a roadmap discussion. The Strategic Operations Diagnostic includes a 60-minute roadmap call. The Comprehensive Operations Diagnostic includes a prioritized 90-day plan and live roadmap session appropriate to the agreed scope.
How do the focused and comprehensive diagnostics differ?+
The Strategic Operations Diagnostic focuses on one agreed operational area, starting at $3,500 with a typical range of $3,500–$6,500. The Comprehensive Operations Diagnostic is a broader assessment of interconnected operations, priced by Custom Quote. Operational areas and deliverables are defined around your business's needs; neither option promises unlimited systems reviews or ongoing support.
Will you implement the fixes, or just hand me a plan?+
The Strategic Operations Diagnostic and Comprehensive Operations Diagnostic are assessment and planning engagements, not implementation engagements. No fixed number of fixes is promised or implemented during the diagnostic. Any implementation through Diagnostic + Install requires separately agreed scope, deliverables, and timing.
Do I need to commit to a longer engagement after?+
No. The diagnostic is a self-contained engagement. Many clients run the roadmap themselves; others convert into a Fractional COO retainer or Operational Pod. We give an honest recommendation either way.
How long does it take?+
The Strategic Operations Diagnostic has an estimated duration of 2–4 weeks. The Comprehensive Operations Diagnostic timeline depends on the agreed operational areas and is defined during scoping. Both move through intake, assessment, and a roadmap discussion.
Is this an Upwork-style engagement?+
Yes — diagnostics can be arranged through Upwork or directly. Deliverables and timing depend on the agreed scope, not the platform.
Ready to scale without the chaos?
Book a 30-minute strategy call. We'll diagnose the bottleneck and outline the next two moves — whether or not we work together.